Last updated: January 13, 2025

• This Website (or this Application): The property that enables the provision of the Service.

• Agreement: Any legally binding or contractual relationship between the Owner and the User, governed by these Terms.

• Owner (or We): Kaizen Avenue LLC – The natural person(s) or legal entity that provides this Website and/or the Service to Users.

• Service: The service provided by this Website as described in these Terms and on this Website.

• Terms: Provisions applicable to the use of this Website and Services in this or other related documents, subject to change from time to time, without notice.

• User (or You): The natural person or legal entity that uses this Website.

This document is an agreement between You and Kaizen Avenue LLC, operating under the friendly name Zen Focus AI. By accessing or using this website or any services offered, you agree to comply with and be bound by these Terms & Conditions ("Terms & Conditions"), the Privacy Policy ("Privacy Policy"), and any additional terms that may apply.

These Terms govern:

• The conditions of allowing the use of this website, and,

• Any other related Agreement or legal relationship with the Owner in a legally binding way.

Capitalized terms are defined in the appropriate sections of this document. It is essential that the User reads this document carefully. If you do not agree to these Terms of Service, do not use this Website.

No Special Relationships: Nothing in these Terms creates any relationship such as a joint venture, employment, agency, or partnership between the parties.

Contact Information: If you have any questions regarding these Terms, please contact us at: [email protected]

Content on this Website

Unless otherwise specified, all Website Content is provided or owned by the Owner or its licensors.

The Owner has taken efforts to ensure that the Website Content does not violate legal provisions or third-party rights. However, it's not always possible to achieve such a result. In such cases, the User is requested to report complaints using the contact details specified in this document.

Rights regarding content on this Website – All rights reserved

The Owner reserves and holds all intellectual property rights for any such content.

Users may therefore not use any such content in any way that is not necessary or implicit in the proper use of the Website/Service.

Acceptable Use

This Website and the Service may only be used within the scope of what they are provided for, under these Terms and applicable law.

Users are solely responsible for making sure that their use of this Website and/or the Service violates no applicable law, regulations or third-party rights.

Liability and Indemnification

Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall the Owner, and its subsidiaries, affiliates, officers, directors, agents, co-branders, partners, suppliers and employees be liable for any indirect, punitive, incidental, special, consequential or exemplary damages, including without limitation damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use, the Service.

Indemnification

The User agrees to defend, indemnify and hold the Owner and its subsidiaries, affiliates, officers, directors, agents, co-branders, partners and employees harmless from and against any and all claims or demands, damages, obligations, losses, liabilities, costs or debt, and expenses, including, but not limited to, legal fees and expenses, arising from the User's use of and access to the Service, including any data or content transmitted or received by User.

Termination

We may terminate or suspend Your access immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms and Conditions.

Upon termination, Your right to use the Service will cease immediately.

"AS IS" and "AS AVAILABLE" Disclaimer

The Service is provided to You "AS IS" and "AS AVAILABLE" and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its Affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the Service will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected.

Without limiting the foregoing, neither the Company nor any of the company's provider makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Service, or the information, content, and materials or products included thereon; (ii) that the Service will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Service; or (iv) that the Service, its servers, the content, or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.

Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.

Disputes Resolution

If You have any concern or dispute about the Service, You agree to first try to resolve the dispute informally by contacting the Company.

For European Union (EU) Users

If You are a European Union consumer, you will benefit from any mandatory provisions of the law of the country in which You are resident.

United States Legal Compliance

You represent and warrant that (i) You are not located in a country that is subject to the United States government embargo, or that has been designated by the United States government as a "terrorist supporting" country, and (ii) You are not listed on any United States government list of prohibited or restricted parties.

Severability and Waiver

Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

Waiver

Except as provided herein, the failure to exercise a right or to require performance of an obligation under these Terms shall not affect a party's ability to exercise such right or require such performance at any time thereafter nor shall the waiver of a breach constitute a waiver of any subsequent breach.

Refund Policy

We offer a 14-day money-back guarantee for all our products, subject to the following conditions. This policy is designed to protect the integrity of our products and services while ensuring fair use of the money-back guarantee. We review each request carefully to ensure it aligns with our policy before processing.

Conditions for Refund Eligibility:

● Implementation Requirement: Refunds will not be granted if requested on the same day of purchase or without the User making a genuine effort to implement and test the product. Users must demonstrate that they have actively applied the product to their situation.

● Constructive Feedback: To be eligible for a refund, users are required to provide detailed and constructive feedback explaining why the product did not meet their expectations. This ensures that refunds are only requested based on valid concerns and to help us improve.

● Ineligible Reasons for Refunds: The following reasons will not be accepted as valid for requesting a refund: "This doesn’t apply to me", "This wasn’t what I expected", "I'm dissatisfied", "This wasn't what I was looking for", "I changed my mind", "I didn’t have time to use the product", or sudden personal emergencies or financial hardships unless directly related to the purchase.

● No Refunds for Misuse: Requests for refunds simply because we offer a money-back guarantee, or without legitimate reasons, will be considered misuse of the policy and will not be honored.

● Fraudulent Refund Claims: We do not tolerate fraudulent or exploitative refund requests. Sudden personal crises, financial situations, or claims that are unverifiable will not qualify for a refund. Additionally, repeated refund requests from the same individual may be flagged for review to prevent misuse of the policy.

● Limited Circumstances: While we strive for transparency, exceptional circumstances such as major product defects or failure to deliver the promised features will be considered on a case-by-case basis. In such cases, users must provide clear evidence demonstrating the issue with the product.

● Download and Access Issues: Refund requests related to technical issues, such as the inability to download or access digital content, must be reported within 72 hours of purchase. Once the issue is verified and assistance has been provided without resolution, a refund may be issued.

How to Request a Refund:

To request a refund, please follow these steps:

● Send an email to [email protected] and use the subject line "Refund Request"

● Include the following information in your email: Your full name, the email address used for purchase, and purchase receipts

● Provide information demonstrating how your request matches the "Conditions for Refund Eligibility" outlined in this policy

Additional Important Notes:

● All refund requests must be submitted within 14 days of purchase.

● Refund requests that do not follow the above guidelines or do not meet the conditions outlined in this policy will not be processed.

● We reserve the right to deny any refund request that does not align with our policy, without exception.

This refund policy is designed to ensure that customers are making informed and thoughtful decisions when purchasing our products. Our goal is to maintain the value of our offerings and prevent abuse of the refund system. If you believe you qualify for a refund under these terms, please contact us at [email protected] within 14 days of your purchase.

Service Interruption

To ensure the best possible service level, the Owner reserves the right to interrupt the Service for maintenance, system updates or any other changes, informing the Users appropriately. Within the limits of law, the Owner may also decide to suspend or terminate the Service altogether. If the Service is terminated, the Owner will cooperate with Users to enable them to withdraw Personal Data or information in accordance with applicable law. Additionally, the Service might not be available due to reasons outside the Owner's reasonable control, such as "force majeure" (eg. labor actions, infrastructural breakdowns or blackouts etc).

Privacy Policy

To learn more about the use of their Personal Data, Users may refer to the privacy policy of this Website.

Intellectual Property Rights

Any intellectual property rights, such as copyrights, trademark rights, patent rights and design rights related to this Website are the exclusive property of the Owner or its licensors.

Changes to these Terms

The Owner reserves the right to amend or otherwise modify these Terms at any time. In such cases, the Owner will appropriately inform the User of these changes. Such changes will only affect the relationship with the User for the future. The User's continued use of the Website and/or the Service will signify the User's acceptance of the revised Terms.

Governing Law

The laws of the Country, excluding its conflicts of law rules, shall govern this Terms and Your use of the Service. Your use of the Application may also be subject to other local, state, national, or international laws.

Contact Information

If you have any questions about these Terms, please contact us at email: [email protected]

By using this website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.